Womankind uses the multidimensionality of our Asian heritage to work alongside survivors of gender-based violence as they build a path to healing. We are working tirelessly to create a future where we Rise Above Violence and our communities can innovate towards collective well-being, restoration, and social justice.
Calling the 24/7 multilingual helpline opens the door to all the services of Womankind. Highly trained Helpline Advocates (HA) are the first responders of these calls. They provide emotional support and provide crisis counseling and help develop a basic safety plan to use if callers are not yet ready to seek help. They give information about Womankind’s residential programs and basic legal procedures such as filing for police reports and obtaining orders of protection. They also answer general questions about domestic violence, human trafficking, sexual violence, later in life abuse, and child abuse.
Helpline Advocates are expected to respond to chat or text, answer calls, provide assistance to survivors, and record the interactions into Womankind’s database. HAs are also responsible for some administrative work, as directed by the Helpline Specialist, Helpline Manager or Residential Program Associate Director.
Work Schedule and Location:
Womankind offers a competitive and outstanding compensation package. Annual salary range for this position is between $48,000 and $50,000 based on the candidate’s experience, skill set, education, and other criteria. Top benefits include health/dental/vision/FSA plans, generous paid time off, holidays, 403(B) retirement plan, commuter transit program, and much more.
How to Apply:
Submit resume and cover letter to email@example.com. Please include your name and “Helpline Advocate” in the subject line. No phone calls, please.
Womankind is an Equal Employment Opportunity Employer.