• Interact with all sites (community offices & residential houses) to ensure all day to day operations and office needs are met
• Coordinates and maintain various office equipment, including vendor contracts and repair services
• Negotiate the purchases of office supplies and furniture, office equipment, etc., for the entire staff in accordance with Agency purchasing policies and budgetary restrictions
• Negotiate leases, contracts, and construction for our sites
• Oversee the condition and maintenance of office equipment, including the working status of telephones, copier, mail machine, fax machine, etc.
• Research, evaluate, and make recommendations of organizational tech needs, office supplies, and facility needs and implement upgrades
• Conduct operations onboarding orientation of new staff and offboarding of exiting staff
• Oversee purchasing, inventory, restocking, and organization of office supplies
• Responsible for office space management, including placement of new staff, coordination of office move or start-up, purchasing and installing new furniture and equipment, etc.
• Liaise with building management and community offices’ property owner
• In charge of preparing outgoing mail and distributing incoming mail
• Contribute to policy development and implementation
• Responsible for the facilities’ day to day operations
• Other duties assigned

• Manage Office 365 accounts (email, licenses, groups, permissions, available apps, etc.)
• Support staff in learning and using Office 365 Apps (e.g. Teams & Outlook)
• Knowledge in Windows user account administration is required. This includes basic security and monitoring
• Knowledge of Windows Remote Desktop is required. This includes troubleshooting and setting up basic Remote Desktop access for staff
• Manage Windows user accounts and permissions through Windows Admin Center. This includes creation and deactivation of accounts
• Basic knowledge in networking is helpful (e.g. setting up routers, Wi-Fi, custom IP addresses, & VPN)
• Basic knowledge of server administration is helpful (e.g. checking server uptime, capacity, & efficiency)
• Assist staff in troubleshooting IT hardware such as desktops, laptops, and tablets
• Respond to IT tickets submitted through SharePoint
• Other duties assigned

• Highly organized, able to manage multiple projects at a time and follow-through on assignments.
• 2-4 years of IT experience
• Strong and effective verbal & writing communication and listening skills.
• Ability to work independently with minimum direction or structure
• Ability to effectively complete multiple tasks, priorities, responsibilities and meet deadlines.
• Able to work with diverse populations and within a team structure.
• Ability to develop and maintain effective working relationships with vendors
• Proficient computer and IT skills
• Prior experience with VoIP phone communications system strongly preferred
• Proficiency with Windows and Microsoft Office applications (Office 365) including Outlook
• Must be able to lift and/or move up to 40 pounds
• Ability to be self-directing and highly motivated.

Email resume and cover letter to: hr@iamwk.org. Please include your name and "Operations/IT Manager" in the subject line. No phone calls, please. Unfortunately, we are unable to sponsor visas at this time. Womankind is an Equal Opportunity Employer.